The advantages of a multicultural workplace
Business leaders should consider ways in which they can bring more diversity to both their recruitment endeavours as well as to their management techniques.
A multicultural working environment brings together a diversity of different cultures and ethnic backgrounds. Employers should strive to bring together a diverse company culture, whether it be people of various socio-ethnic backgrounds or those from different countries – the advantages are numerous.
Cultures breed creativity
Different cultures have different points of view, and different ways of approaching things. With a room full of different cultures, you’ll have a group of people looking at things from different perspectives. Plentiful viewpoints bring plenty of ideas for the team to harness and benefit from. Encouraging team members to provide input and feedback during meetings enables them to become part of the process and helps to engage the whole workforce.
Employees respect one another
Oftentimes disrespect of others is a product of old fashioned beliefs or ignorance. By providing diversity training, team members can learn to understand what differences likely exist between them and their colleagues’ cultures. Celebrating birthdays according to each employee’s cultural, will bring team members together letting them learn about family or cultural history. In turn this will lead to employees communicating with one another, giving them a better understanding of one another and what they bring to the team.
Improves client satisfaction
Your clients and customers come from all walks of life regardless of your company’s marketing agenda. Having a diversity of cultures in your workforce will help bring that human touch. Customers naturally feel more comfortable speaking with someone from a similar background, be it understanding the customer’s native tongue or native traditions. A multicultural workforce helps to make even the smallest businesses heard on a global scale.
Boosts the work environment
A company that embraces multiple cultures and diversity as a whole will have happier colleagues. If employees feel appreciated for the differences they bring, they’ll be more confident in who they are, and in turn, be happier in their working environment. Happy employees are productive employees, resulting in things getting done well and ultimately a better performing business.
Maintaining a diversity policy, educating employees on what is and isn’t appropriate behaviour as well as implementing protocols to deal with problems that may rise will put you in good stead. Improving awareness and understanding will only bring benefits to your company.
Author: Míša Benešovská
I’m a freelance journalist and copywriter, mainly covering IT industry. I’ve been fascinated by it for nearly a quarter of a century (or since I dismantled my first computer). I worked for Seznam.cz, Unicorn Systems or Mafra publisher. In my spare time, I love game consoles and keep perfecting a recipe for the best pumpkin risotto in the world.
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