Our client is looking for bright, knowledgeable and enthusiastic individuals, with passion for sport, personalization and competitiveness, to join their Team.
You will be assisting the customers with a wide variety of account queries including payment, login, verification and bet queries.
MAIN RESPONSIBILITIES ARE
* Take the ownership of all aspects of Playtech tools from a marketing perspective
* Work closely with configuration and product team and ensure all is documented and aligned across all countries
* Maintain a database of Playtech manuals; create and maintain summary manuals on top of that
* Develop and maintain a close relationship with Playtech teams
* Be an internal go-to person when it comes to Playtech tools
* Provide guidance and training to various teams on ad-hoc as well as on a regular basis
EXPECTED CANDIDATE PROFILE
* Experience with Playtech tools, primarily with IMS and Portal) is a must
* Fluent English (local languages an advantage – Czech, Slovak, Polish, Romanian, Croatian)
* At least 2 years experience in online/multi-channel marketing, ideally in a matrix organisation (with shared services and dotted line management/communications)
* Strong analytical/commercial/numbers focus including experience of managing significant marketing budgets
YOU CAN GAIN
* Potential career growth and development
* An informal international team, regular communication in English
* Possibility to have a real impact within your field of action
* Background of a successful company that is expanding internationally
* Large space for self-fulfilment
* Perspective, creative and diverse work in an attractive and constantly evolving field
* Relax room at work (you can enjoy table football, darts and billiards with your colleagues)
* Comfortable offices in the centre of Prague (nearby Nádraží Holešovice), in an impressive and very well equipped building – Visionary
* Package of company benefits including 5 weeks of vacation, subsidized MultiSport card, professional trainings, various company events, meal vouchers, a cup of good coffee whenever you want, company breakfasts etc.