Customer Service Consultant with German
Would you like to work in the second largest city of the Czech Republic, in the south of Moravia, surrounded by vineyards? Are you communicative and like to help your customers? Then don't hesitate and take this opportunity to build your career.
Brno English / German
Customer service
About the company
Work in an international environment of a strong employer. Use English and German with colleagues and customers every day. Build your career in the air industry!
Role description
Job description:
– Customer service for German-speaking customers of the airline
– Flights orders, flights cancelations
– Providing information to passengers
– Help with requirements
– Managing customer accounts
Working hours:
– 8-hour shifts between 06:00 and 23:00, MO – SUN
– Shifts always planned 14 days in advance
– Work also on weekends and public holidays
– No night shifts
– 40 hours per week
Requirements:
– German and English knowledge at least on level B2
– Excellent communication skills
– Willingness to help customers
– Flexibility
– Compulsory work permit in the EU
We offer:
– Transparent and fair salary structure with bonus
– An open-ended contract with a trial period of 3 months
– After 6 months, the opportunity to work part-time
– 6 weeks of training
– Accommodation for first 2 months
– Statutory health insurance for the entire duration of the employment relationship
– Reimbursement of travel expenses to the Czech Republic up to CZK 5,000
– Discounts on airline tickets
– Free SIM card with internet
– 22 days of vacation, after 3 years 25 days
– Food vouchers in the amount of 100,- CZK CZK / working day
– Multisport Card – Special admission to various partners (swimming pool, gym, etc.)
– Cafeteria – a contribution to culture, health or sport
Contact
Job@monster.cz